Utilities
Ensuring the continuity and quality of public services is an increasing challenge. Local authorities and urban service operators must balance operational efficiency, regulatory compliance, cost optimization, and sustainability. Atoptima’s optimization technologies enable them to turn these challenges into opportunities by automating workforce assignment, planning, and routing.
-25%
Operational Costs
Simulation
of Scenarios
÷5
Planning Time
Challenges and Issues
- Demographic growth: re-engineering and upgrading systems to cope with rising demand
- Environmental challenges: sustainable infrastructures and supplies, reduction of carbon footprint
- Quality of service: maintaining high performance levels while complying with public policies and safety standards
- Uncertainty management: field disruptions (emergencies, breakdowns, weather, absences), unpredictable volumes and needs
- Budget pressure: reconciling cost reduction with continuous service improvement
Use Cases Covered
- Waste collection optimization: maintenance of bins and trucks, visibility on fill levels and vehicle availability
- Planning of public infrastructure maintenance: intervention routing, preventive and corrective maintenance
- Technician dispatch: automatic assignment of technicians based on skills, availability, geolocation, and SLA
- Home intervention planning: accounting for visit frequency, user habits and precedence relations, staff expertise
Benefits
- Reduced operational costs: optimized routes, fewer unnecessary trips, better resource allocation
- Improved productivity: automated planning, time savings for teams, greater responsiveness
- Enhanced quality of service: SLA compliance, improved user satisfaction
- Sustainability and environmental impact: fewer kilometers traveled, reduced CO2 emissions
- Agility and management: increased visibility, KPI monitoring, workload balancing, and better decision-making
